We Didn’t Install His Roof, But We Helped With His Warranty
Trace Chose Another Roofing Company,
We Still Helped With His Claim
We Know Roofing Warranties Front To Back
Not knowing exactly what is covered and excluded might lead to major complications later, which happened to be the case for Trace.
You see, Trace built a new construction home that eventually had a manufacturer defect. He needed advice on handling the warranty claim and reached out to us at Brinkmann Quality Roofing Services.
While he wasn’t our customer, we were more than happy to help him navigate the warranty process.
More Exciting Houston Area Roofing News
- At Brinkmann Roofing, We Provide Options
- Our Meticulous Process Ensures Your Peace Of Mind
- No Middleman – We Manufacture Metal Roofs Ourselves
Breaking Down The Warranties
In most cases, a product warranty is only as good as the paper it’s written on, and it comes packed with the shingles it covers. If you don’t carefully read every part of it, you could find yourself faced with serious exclusions later on.
For example, limited lifetime warranties cover few products and processes. In fact, most simply cover only a portion of the shingles.
You’re left holding the bill for the labor and other components of the roofing system.
No matter what brand of roofing system we install, we ALWAYS take the time to read the fine print. This ensures that we install the roof EXACTLY as the warranty requires.
We install at least the minimum number of required manufacturer components to guarantee full warranty coverage.
In Trace’s case, while everything seemed great with his initial roof installation on his new construction home, he soon learned that his warranty was severely lacking.
The Downside Of Poor Warranty Coverage
The construction of over 10,000 square feet of roofing was completed around four years ago, and everything was running smoothly until this year when the roof began to leak.
Since it was a material defect, Trace assumed the damage would be covered, but the warranty seemed a bit tricky.
Needing advice, Trace reached out to us at Brinkmann Quality Roofing Services. Despite not being our customer, we had no problem helping him understand his warranty.
Unfortunately, because it was a new construction home, and his contractor wasn’t manufacturer-certified, the warranty coverage was limited.
When choosing the right roofing contractor for your roof replacement or installation, asking about their certifications is essential. Which manufacturer is used and the level of certification of the installer make a significant difference in how well your products will be protected.
We were able to help Trace obtain material coverage for the shingles, but the rest of the damage and workmanship was his financial responsibility.
What Could Have Happened
While there are plenty of decent roofing companies around that aren’t certified by the top manufacturers, it’s always a risk to rely on their services. They may produce good-quality work, but if there’s a problem with the materials, there could be warranty troubles in the future.
At Brinkmann, our entire team of installers is certified by GAF and Owens Corning, which allows us to offer top-tier warranties covering 50 years of material defects. To top it off, it covers the ENTIRE roofing system, not just the shingles.
Unfortunately, Trace’s situation isn’t a rare occurrence. We actually see this happen a dozen times a year.
That’s why it’s crucial to choose a roofing contractor who is certified and uses the right processes. When we install a roof, we do it by the book to ensure our customers get the full warranty coverage.
While there are thousands of roofing companies in the area, most can’t guarantee that.
So, if you’re in the Houston area and need a roof replacement, choose a company with premium warranty coverage. Contact Brinkmann Quality Roofing Services today for a free quote.